IMPORTANT: Only impacts groups with CVS/Caremark through TCC.
For those groups that have CVS/Caremark through TCC, effective January 1, 2020, administration of TCC's pharmacy benefits will transition from CVS/Caremark to OptumRx. OptumRx, is an independent pharmacy benefit manager (PBM) contracted by TCC to provide your health plan’s prescription drug coverage.
This change is not a change in benefits and will have little or no effect on most members. What transitioning members can expect:
- ID Cards - Transitioning members will receive a new ID card in December to replace their current one. As before, your new ID card is for both your medical and pharmacy benefits.
- Mail Service - OptumRx Home Delivery will be your new mail order home delivery service.
- Specialty Pharmacy - Optum Specialty Pharmacy will be your new preferred specialty pharmacy.
For more transition details: Frequently Asked Questions
All other TCC member pharmacy administration remains unchanged.
If you have additional questions, your TCC customer service team can help. Just call the number on your ID card.